1. Introduction

Fast Betty Media (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect information when you use our website and services.

2. What We Do

Fast Betty provides a missed call answering service for businesses. When a business is unable to answer a call, our system may respond, collect basic caller information, and pass that information to the business.

3. Information We Collect

We may collect the following types of information:

From our customers (businesses):

Name

Business name

Email address

Phone number

Billing and payment details

From callers interacting with our service:

Name (if provided)

Phone number

Details of their enquiry (if provided during the call)

From website visitors:

IP address

Browser and device information

Website usage data (via cookies or analytics tools)

4. How We Use Information

We use collected information to:

Provide and operate our services

Deliver call information to our customers

Communicate with users and customers

Process payments via secure third-party providers (e.g. Stripe)

Improve our services and user experience

Comply with legal obligations

5. Sharing of Information

We do not sell personal information.

We may share information with:

Service providers (e.g. hosting, telephony, analytics, payment processors like Stripe)

Our customers (the business receiving the call enquiry)

Legal authorities if required by law

6. Data Storage and Security

We take reasonable steps to protect personal information from misuse, loss, or unauthorized access.

Data may be stored on secure servers operated by third-party providers.

7. International Data Transfers

As we use third-party service providers, data may be processed or stored outside Australia.

By using our services, you consent to this.

8. Cookies and Tracking

Our website may use cookies and similar technologies to:

Improve website performance

Understand user behavior

Support marketing and analytics

You can control cookies through your browser settings.

9. Your Rights

You may request access to or correction of your personal information by contacting us.

If you are a caller interacting with a business using Fast Betty, you should contact that business directly regarding your information.

10. Retention of Data

We retain personal information only as long as necessary to provide our services and comply with legal obligations.

11. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: [email protected]
Business Name: Fast Betty Media
Location: Level 2, 290 Boundary Street Spring Hill Brisbane Australia